Terms & Conditions

Collabfront is a marketplace connecting Brands and Creators. Our role is to provide the technology and secure escrow infrastructure to facilitate these deals. Collabfront is not a party to the creative execution but acts as a limited payment collection agent.

• Brand Service Fee: All marketplace transactions are subject to a 10% service fee paid by the Brand at the time of purchase. This fee covers platform maintenance and secure escrow handling.
• Creator Payouts: The price listed by the Creator is the gross amount. The final amount received by the Creator is subject to Collabfront handling and escrow fees, as well as the fees associated with the selected payout method. This includes a Whish Money transfer fee for Whish-to-Whish payments or applicable bank wire fees for wire transfers. These costs are deducted from the gross amount prior to the final manual payout to cover the security and processing of the funds.
• Collabfront Pro: Brands may subscribe to "Collabfront Pro" for $99 USD per month. This subscription provides premium features, including unlimited campaign postings and barter deals. Subscriptions auto-renew until cancelled.

• Funding: When a Brand starts an Order, the funds (including the 10% fee) are captured via Stripe and held securely.
• Approval: Once the Creator submits the content, the Brand has a review period to approve or request a revision.
• Wallet Credit: Upon Brand approval, the funds are immediately credited to the Creator's internal Collabfront Wallet.

Creators can request to "Cash Out" their wallet balance at any time. Because we prioritize secure, local payment methods:

• Methods: Payouts are processed manually via Whish-to-Whish (Lebanon) or International Wire Transfer.
• Timeline: Once a payout is requested, Collabfront requires 1–3 business days to process the transfer.
• Fees: All third-party transfer fees (Whish fees or Bank intermediary fees) are the responsibility of the Creator and will be deducted from the total payout amount.

• Perpetual License: Unless otherwise agreed in a custom brief, once a Brand approves and pays for content, the Brand is granted exclusive, perpetual, and worldwide rights to use that content for any marketing purpose (Social Ads, Website, Email, etc.) forever.
• Creator Portfolio: Creators retain the right to use the content they create in their personal professional portfolio or on their own social media channels to showcase their work history.

• Revision Limit: Creators are required to provide one (1) free revision if the content does not meet the original brief requirements. Additional revisions may be subject to extra fees.
• Final Word: In the event of a dispute between a Brand and a Creator that cannot be resolved, Collabfront reserves the right to make the final decision regarding refunds or payouts. Both parties agree to abide by this decision as final and binding.

Creators who successfully complete five (5) campaigns (either Barter or Paid) with a high rating will be eligible for the Pro Creator badge. This status increases visibility to high-budget brands.

• Off-Platform Deals: Users are strictly prohibited from using Collabfront to discover a partner and then moving the payment "under the table" to avoid fees.
• Penalty: Any User found attempting to circumvent the platform will be permanently removed and banned from Collabfront, and any pending wallet balances may be frozen.
• Professionalism: We maintain a zero-tolerance policy for harassment. Professional communication is required at all times.

Act1 LLC FZE is a platform provider. We are not liable for the quality of the content produced, the success of marketing campaigns, or any damages resulting from product usage during a campaign.

For support regarding payments or platform rules, contact:

Email: info@collabfront.me

Collabfront is committed to maintaining a trustworthy marketplace. The following activities are strictly prohibited:

• Creating fake accounts, impersonating other users, brands, or public figures.
• Purchasing or using fake followers, engagement, or reviews to inflate metrics.
• Submitting fraudulent deliverables, plagiarized content, or AI-generated content presented as original work without disclosure.
• Manipulating the review system through coordinated reviews, self-reviews via alternate accounts, or review trading.
• Attempting to circumvent the escrow system by arranging off-platform payments to avoid platform fees.
• Using the platform to conduct phishing, scamming, or any form of financial fraud against other users.

Collabfront reserves the right to immediately suspend or permanently terminate any account found engaging in prohibited activities. Funds held in escrow may be frozen pending investigation. Repeat offenders will be banned and may be reported to relevant authorities.